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Technical support is available by various methods. If you have a contract with us, simply call our office number during regular business hours, which are 09:00 to 17:30 (EST) from Monday to Friday, excluding holidays. If you do not have a contract, you may send E-mail to our technical support department as follows: Your message will be worked on in order of priority. Depending on the nature of the problem, turn around time may be between 2 and 24 hours.
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